This was an internet caching problem and is now resolved. For about half-hour this afternoon, a small variety of customers who used an internet browser to log in to their digicam on view.wyze.com might have seen cameras of different customers who additionally might have logged in by means of view.wyze.com throughout that timeframe. The difficulty DID NOT have an effect on the Wyze app or customers that didn’t log in to view.wyze.com throughout that point interval.
As soon as we recognized the difficulty we shut down view.wyze.com for about an hour to research and repair the difficulty.
This expertise doesn’t mirror our dedication to customers or the investments we’ve remodeled the previous couple of years to boost safety. We’re persevering with to research this problem and can make efforts to make sure it doesn’t occur once more. We’re additionally working to establish affected customers.